Frequently Asked Questions
Everything you need to know about the world's most infamous paintball gear.
How long does shipping typically take?
Orders are processed within 24-48 business hours. Standard domestic shipping typically takes 3-5 business days, while international shipping varies based on location and customs clearance.
What is your return policy for technical gear?
We offer a 30-day return policy on most unused and unopened items. Please note that high-performance technical gear must be in its original packaging with all tags attached to qualify for a refund.
Do you offer a warranty on Infamous Pro DNA products?
Yes, our Pro DNA line is built for durability. We provide a limited manufacturer warranty against defects in materials and workmanship for up to 90 days from the date of purchase.
Can I change or cancel my order after it has been placed?
Because we strive for fast fulfillment, changes or cancellations can only be made within 1 hour of order placement by contacting our support team via live chat or email.
Do you ship internationally?
We ship Infamous gear worldwide. Please be aware that customers are responsible for any import duties, taxes, or brokerage fees imposed by their local customs department.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.